CONTACT
Contacting Alice & Faith — Important Email Guidelines
At Alice & Faith, we take customer service seriously. Whether you're reaching out with a question, need sizing advice, or want to return an item — we’re here to help.
To ensure a fast and accurate response, please make sure your email subject line is written exactly as shown in the instructions below.
Use this subject format (replace “1234” with your actual order number):
Subject: My purchase 1234
Please follow this format exactly. Only replace the order number. This helps us locate your order and respond faster.
Use this subject format (replace “1234” with your actual order number):
Subject: Return order 1234
Please follow this format exactly. Only replace the order number. This helps us locate your return and respond faster.
Use this subject line:
Subject: Visitor contact
This helps us route your message correctly and assist you without delay.
You can contact us at:
We appreciate your cooperation and look forward to assisting you. Thank you for choosing Alice & Faith.