Shipping policy
1. Shipping Methods
1.1 We offer various shipping methods depending on the customer’s location and product availability.
1.2 The available shipping options will be shown during the checkout process.
2. Shipping Costs
2.1 Shipping fees are calculated based on the weight of the order and the destination address.
2.2 Any additional costs, such as customs duties or taxes, are the responsibility of the customer.
3. Delivery Times
3.1 Delivery times may vary depending on the location of the supplier and the customer.
3.2 Estimated delivery times will be provided once tracking numbers have been issued.
3.3 We are not responsible for shipping delays caused by the carrier or external factors beyond our control.
4. Shipping Confirmation & Tracking
4.1 Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.
4.2 Customers can track their shipment through the carrier’s website using the tracking number provided.
5. Address Accuracy
5.1 Customers are responsible for providing a complete and accurate delivery address.
5.2 We are not liable for lost shipments due to incorrect or incomplete address information.
6. Undeliverable Orders
6.1 If an order cannot be delivered and is returned to us, we will contact the customer to find a suitable solution.
6.2 Any additional shipping charges for resending the package will be the customer’s responsibility.
7. International Shipping
7.1 We offer international shipping to selected countries.
7.2 The customer is responsible for any duties, taxes, or additional costs related to international deliveries.
Website: www.alice-faith.co.uk