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FAQ's
We don’t like waiting — and we know you don’t either. That’s why all orders are processed and out the door the very next day. To keep the costs as low as possible for our customers we offer free shipping with Royal Mail.
We recommend placing your order before midnight, so we can ship it the next day without delay.
Not 100% in love with your order? No worries — you can return it within 30 days of receiving it. Just reach out to us via the Contact page and we’ll help you get it sorted.
We do recommend checking the size chart before ordering, but rest assured: if it’s not quite right, we’ve got your back.
As soon as your order ships, you’ll receive a tracking code via email. This lets you follow your package all the way to your door.
Want real-time updates? Visit our Track Your Order page on the website any time for the latest shipping details.
Every product comes with its own detailed size chart, which you can find on the product page. If you're unsure about which size to choose, we always recommend going one size up — better safe than sorry!
What our customers think of us!
Alice & Faith's story
In 2010, we started Alice & Faith with nothing but a dream, two best friends, and a deep love for fashion. What began as a small idea grew into a beautiful community of strong, stylish women who have supported us every step of the way. After 14 wonderful years, it’s time for us to say goodbye — not with sadness, but with gratitude and pride for everything we’ve built together. As a heartfelt thank you, we’re offering our biggest-ever discounts before we close our doors. One last chance to shop the pieces you’ve loved and helped bring to life.
With love,
Alice & Faith
